What are concurrent users?
Concurrent users are users having at least an open chat window.
For instance, the same user on 2 chat rooms and 2 private chats will still count as one concurrent user.
How do I buy a subscription?
After you sign up for the free trial, you can manage your subscription from the Dashboard
Can I change my subscription?
Sure, you can do it from the Dashboard.
If you upgrade to a yearly or six-month subscription, the system will create a new subscription and issue a refund for
the old subscription's unused time.
What happens when the trial period or subscription expires?
When a subscription expires, the widget will not show up on your site. We'll send you a an expiring notice
3 days before every expiration date. Of course you can renew your subscription at anytime from the dashboard.
What if need to handle more traffic or concurrent users?
We can setup one or more Dedicated Servers to handle your traffic. Please contact us for a quotation: firstname.lastname@example.org
Is it Free?
We offer affordable plans, starting from $9.90/month!
All our plans are discounted up to 33% for yearly subscriptions.